The activities of ERFA members are critical to the achievement of a competitive and sustainable Europe. The Code of Conduct is intended to ensure the highest standard of professional conduct amongst the ERFA members.
|ERFA Code of Conduct|
This code of conduct is intended to ensure the highest standard of professional conduct amongst the rail freight stakeholders which are affiliated to ERFA.
ERFA recognises that the activities of its members are critical to the achievement of a competitive and sustainable Europe according to the protocol of Lisbon.
in an emerging complex liberalised rail freight market with various new entrants and organisations of all categories, this code is intended to uphold the quality of services, the social and environmental responsibility in accordance with the sustainable development duties, the fairness of competition and the high safety reputation of the European railways systems and actors.
Members of ERFA commit themselves with the whole of their management and staff to observe, as a minimum, the obligations set below.
ERFA presents at the annual meeting of European rail regulators plenary on the needs of rail customers.
A competitive environment is key to fostering the right conditions to meet customer needs.
Healthy competition does not exist in most Member States. Dominant position of state incumbents undermines customer choice, quality, cost and innovation of services.
Infrastructure managers have limited incentives to create the right conditions to ensure competitive services, which in turn feeds bad quality and high prices.
Rail regulators should use their role in the market to foster a competitive environment, root out basic competition problems and support the end goal of modal shift.
Infrastructure Managers must strengthen their support for international services.
Rail freight companies set out their priorities following the Rastatt disaster:
- Infrastructure managers must take responsibility for developing one standard infrastructure if rail is to be competitive with road.
- Rail companies who have to adapt to different operational rules, signalling systems, language requirements, train parameters can never deliver a competitive offer.
- Full liability for the financial damages caused by Rastatt must also be settled by DB Netz in the short term. The lost customer confidence in rail as a reliable partner in the supply chain must be regained.